📜 Modootok Privacy Policy

📅 Effective Date: March 20, 2026

Modootok (“Modootok”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the Modootok mobile application and related services (the “Service”).

1. Information We Collect

1.1 Account & Profile Information

When you create an account, we may collect:

• Name, nickname or username
• Email address or phone number
• Profile photo or avatar
• Gender and language preferences
• Age or date of birth
• Country or region

Providing certain information may be required to access specific features.

1.2 Communication & Interaction Data

We collect data related to how you interact with other users and with the Service, including:

• Session duration and frequency
• Matching and connection activity
• Gift transactions and lesson participation
• Feature usage such as Boost or Filters

1.3 Video & Audio Processing

Modootok enables real-time video communication.

We do not permanently store full video sessions by default.

However, video or audio data may be:

• Temporarily buffered for transmission quality
• Processed using automated safety systems
• Partially captured or retained when required to investigate abuse, fraud, policy violations, or legal claims

Users should not expect absolute privacy during live interactions.

1.4 Device & Technical Information

We may collect:

• Device type and operating system
• IP address
• Network performance data
• App crash logs

This helps us improve performance and security.

1.5 Payment & Financial Information

Payments are processed by third-party providers such as app stores or payment gateways.

We do not store full payment card or banking credentials.

We may store:

• Transaction identifiers
• Purchase history
• Withdrawal requests
• Payout verification data

Tutors may be required to provide identity verification information for payout compliance.

2. How We Use Information

We use personal data to:

• Provide matching and real-time communication services
• Enable lesson participation and virtual gifting
• Process payments and withdrawals
• Prevent fraud, abuse, and illegal activity
• Enforce our Terms and community standards
• Personalize recommendations and user experience
• Improve platform stability and features

3. AI Monitoring & Safety Systems

To maintain a safe environment, Modootok may use automated tools to detect:

• Sexually explicit or harmful conduct
• Harassment or policy violations
• Fraudulent or suspicious behavior

Flagged interactions may be reviewed by trained moderators.

Safety processing is necessary to operate the Service responsibly.

4. Data Sharing

We may share information with:

• Payment processors and payout providers
• Cloud hosting and infrastructure partners
• Identity verification vendors
• Legal or regulatory authorities when required

We do not sell personal data.

5. International Data Transfers

Modootok operates globally.

Your data may be transferred to or processed in countries outside your residence.

We implement reasonable safeguards to protect such transfers.

6. Data Retention

We retain personal data only as long as necessary for:

• Service operation
• Legal compliance
• Fraud prevention
• Dispute resolution

Inactive accounts and unused virtual balances may be subject to deletion or expiration according to platform policies.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access personal data
• Correct inaccurate data
• Request deletion
• Object to processing
• Withdraw consent

Requests can be submitted via contact email.

8. Security

We implement technical and organizational measures to protect user data.

However, no system is completely secure.

Users are responsible for safeguarding account credentials.

9. Children’s Privacy

The Service is not intended for users under 13.

Accounts suspected to belong to underage users may be restricted or removed.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of the Service after updates constitutes acceptance.

11. Contact

📧 modootok@gmail.com